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Glen Cove Mansion strives to deliver the very best service possible to each of our guests, as is evidenced by our 2011 Customer Satisfaction (almost) perfect rating of 95.9 percent. We pride ourselves in having a consultative relationship with our guests, and in actively delivering on our service promise ever day. Even when our ability to do so is impacted by outside concerns, we strive to make the situation right to enable a wonderful experience at our historic mansion, which has been delivering continuous hospitality to guests on the Long Island Gold Coast for 100 years. Overall very satified - as a meeting planner: 95.7% *Respected third-party research company, Unifocus, was retained by Glen Cove Mansion to measure the conference center hotel's customer image by surveying meeting planners and conference guests following their stay, using an online tool. Glen Cove Mansion consistently scored in the highest percentiles for overall conference guests' experience, guest satisfaction, price-value ratios, conferee and meeting planners' intent to return to the property, and whether they would recommend Glen Cove Mansion Hotel and Conference Center to others. When all the scores are collected together, the award-winning property is ending 2010 with accumulated Guest Satisfaction Level of 96 percent! When looking at the meeting facilities, conference services and audiovisual scores specifically, the percentage rose even higher from more than 97 percent up to a perfect score of 100 percent. Here a few comments... Executive Group Retreat, January 18 - 20, 2012 Comments on the Sales Department - Lisa Jordan is awesome! She has always worked so well with us. Comments on Conference Planning Service - Keith was excellent - he was on top of everything at all times. Michelle Laredo helped out too and she is so efficient! Comments on Banquet/F&B Manager - The dining room and food staff and managers were very courteous and helpful. Chef must be commended on his excellent selections and the taste of his food. The Nile Perch was a big hit with our group. Comments on Hotel Services - Cheerful, smiling and helpful staff - a wonderful experience. Comments on Audio Visual Systems and Staff - FREDDIE!!!!!!!! He's awesome. And so was everyone else helping him. Comments on Meeting Facilities - The meeting went perfectly as planned because everything was in place. Comments on Meal Quality - All excellent. My only suggestion: for tea drinkers who do not like the taste of coffee, it's hard to drink hot water from containers that may have been used before for coffee - there is a coffee taste that ruins the taste of the tea. Hot water containers for tea should be solely for tea. Comments on Meal and Break Services - Again excellent! Comments on value - Your venue is about the only one around who consistently work with us to meet our needs for the best price possible. Overall Comments - Your venue is the first i recommend to others.
GKN Land Systems, December 8 - 15, 2011 Comments on the Sales Department - From Start to Finish and post meeting the Team at Glen Cove was fantastic and made my life so much easier in the panning of thi event. Comments on Conference Planning Service - I have plenty of examples of great service from Michelle and Kathleen. Comments on Hotel Services - My Group is a Well traveled Group Globally and they were impressed and pleased with the accomodations and meeting services. Comments on Audio Visual Systems and Staff - we had some short notice special needs and they were met with as no problem and they were a big help. Extra Power Connects for Lap tops and a Speaker phone for an early morning teleconference as example.
Comments on Meal Quality - It was Delicious! Overall Comments - We absolutely love GCM! The staff took extra precautions to make our wedding day an amazing experience. The food was phenomenal- from the tasting to the cocktail hour to the reception nothing disappointed. Everything was delicious! Adam, our banquet manager, was excellent to work with. He is professional & attentive to every detail. He is a great manager and it was a real pleasure to work with him. Overall, we are incredibly happy with everything. We would plan another event with the GCM family in a heartbeat!
Comments on Catering Sales Manager - Johanne Crawford was exceptional. She far exceeded our expectations! We'd love to work with her again in two years and would refer all of our friends to her. She was on-site for both nights and was absolutely terrific. Comments on Maitre'D/Banquet Manager - Shaniqua was wonderful to work with. She took over where Johanne left off and we couldn't have asked for a better Maitre'D/Banquet Manager. She was the best!! Overall Comments - We had a wonderful experience at The Glen Cove Mansion. Everyone made us feel so special! You made The Wheatley Class of '61 feel very welcome. All our classmates are asking when we can return for another reunion!
Comments on the Sales Department - EVERYONE at the mansion does their very best to take care of our group, and they do it well! Comments on Conference Planning Service - Keith and staff have continually made our event the easiest thing I do every year! In fact, they generally anticipate what I may need before I think of it! Comments on Audio Visual Systems and Staff - Freddy and staff are the best AV team I have ever worked with (20 years in events) Comments on Recreation Facilities - They look nice, but I am generally too busy or tired to use them! Overall Comments - Already booked for next year!
Leadership Capital Group, August 6 - 10, 2011 Comments on the Sales Department - Kathleen was very nice and professional. A pleasure to work with. She is a genuine asset to your hotel. Comments on Conference Planning Service - Michelle was equally nice and professional, and a pleasure with which to work. Like Kathleen, she is a genuine asset to your hotel. Comments on Banquet/F&B Manager - The food and snacks were excellent. Our guests were very pleased. A couple of the dinner items (salmon) on the buffet were dry, but otherwise all of the meals were very nice. Comments on Hotel Services - The hotel staff was consistently professional and helpful. Everyone responded as expected. There was a little confusion about one of the reservations, but it was resolved quickly and properly. The sleeping rooms and our meeting room were very nice. The providing of table cloths on the meeting room tables would have been a nice touch, but not essential. Comments on Audio Visual Systems and Staff - Everything here was excellent. The equipment worked perfectly, and the supplies were more than adequate. An excellent job all around. Comments on Meeting Facilities - Again, our guests were very pleased. My only suggestion involves the including of table cloths on the meeting room tables. Otherwise, everything having to do with the meeting room was excellent. Comments on Meal Quality - The food was excellent, with just a couple of minor exceptions (dry salmon). Our guests were also very pleased by the coffee break items. Everything was of excellent quality and quantity. Comments on Meal and Break Services - The serving and reception staff in the restaurant were excellent. Everybody was very friendly, responsive and helpful. Our only difficulty involved the size of the table (too small) assigned to our group a couple of times. However, our request for a larger table was arranged quickly and easily. Comments on Recreation Facilities - We didn't have time to enjoy any of the recreational facilities, but everything appeared to be extremely clean and nice. Comments on value - Our guests felt all prices were fair and justified. A couple of our guests were a little disappointed that they were handed a Pub Menu in the dining room on Monday evening, instead of a Restaurant Menu, and this is something you might want to consider changing. A slightly larger and better selection of dinner items on Monday evening might have been more appropriate. Regardless, this was a very minor issue and the service staff was very nice. We all left our dinner on Monday evening more than happy. Comments on Billing - The check-in and check-out was flawless. A couple of our guests wondered why the deposit they thought they provided was not reflected on the bill, but it all worked out just fine. I thought the front desk did an excellent job. Overall Comments - Our meeting was very successful, thanks in large measure to the effectiveness of the Mansion staff and facility. I've attended and hosted events at your hotel many times over the years, and have always walked away very pleased. You offer a fine and fair value, and deserve the outstanding reputation you have with the Long Island business community. Great job!
Guestroom Comment: My room was very clean and comfortable. Front Desk Comment: The ladies at the front desk were very welcoming and helpful. I needed a taxi when I checked out and they had one waiting for me by the time I got to the front desk. Staff Comment: I received excellent service during my stay. The bell man helped me carry my luggage and the front desk gave me information about the amenities at the hotel and things to do in town. I also asked for extra towels and the housekeeper came right away. Hotel Facilities Comment: The hotel is very impressive. It feels like a resort with well maintained grounds and 2 pools. I also used the gym which was surprisingly well equipped for a hotel, including individual flat screen TVs for the cardio equipment. Hotel Services Comment:I had breakfast in the restaurant. The man at the door was very friendly and funny. I liked the selection of food at the buffet. Pub 1910 Comment: The assortment of cheese and crackers was very good. It hit the spot! Overall Stay Comment: I very much enjoyed my stay here. I would definitely stay here again. Comment: The ladies at the front desk were very friendly and helpful as well as the manager.
Locust Valley Senior Prom 2011, June 23, 2011 Comments on Catering Sales Manager - It was a pleasure working with Adam Portnoff. He was extremely attentive and I felt very confident that the night was going to be a tremendous success because of him!! Comments on Maitre'D/Banquet Manager - Melissa was very friendly, helpful, and attentive to myself and the guests. We were lucky to have her!! Comments on Hotel Services - Rooms were beautiful and bed was very comfy!! Long Island Temple Educators (LITE), June 13 - 14, 2011 Comments on the Sales Department - Gail was great - got back to me when I called/emailed, and is always cheerful. Comments on Conference Planning Service - Michele and Keith were, as usual, helpful and friendly and very welcoming. Comments on Hotel Services - Jay is a rock star!! Comments on Audio Visual Systems and Staff - I don't remember the names of the two gentlemen who set up our tech equipement, and also taught me how to use it -- but they were wonderful and patient. They came back to check in and make sure we were ok. Comments on Meal Quality - As always, the food was YUMMY!!! If you could provide a little self-control so I wouldn't eat too many desserts, that would be helpful. :) Those lemon tarts are FAB! Comments on Recreation Facilities - This was the first time I wasn't able to use the rec facilities. And the new fitness center looked SO inviting!! Guess I'll just have to come back for a spa weekend. Overall Comments - We always look forward to coming to our annual conference. 4 or 5 years ago, we were always out east in Montauk, but from my first phone call to inquire about GCM, none of us have ever looked back. Like the swallows of Capistrano, we will always return with great joy.Legal Team Offsite Meeting, May 22 - 26, 2011 Comments on Conference Planning Service - We the team and I, were extremely happy with Ms. Michele Calabrese, she was forever on point and in her absence, Shaquana (apologies for wrong spelling), was also there for any needs our team required. Comments on Hotel Services - No other words can express the gratitude of the staff, they were courteous, friendly, pleasant, and no situation was too big or small. Comments on Audio Visual Systems and Staff - Freddy was exceptional, a very knowledgeable IT professional and having a wonderful disposition in handling all questions and queries! Comments on Recreation Facilities - I'm disappointed that I didn't get a chance to use the recreational facilities but I'm told by other members who did, that they were great,especially the jogging path. Overall Comments - Glen Cove Mansion, provided an atmosphere, that was welcoming, it had a family appeal to it that everyone there was a big extended family and we were welcomed with open arms and arms that remained open for the duration of our stay. The Tikvah Fund, May 8 - 10, 2011 Comments on the Sales Department - Excellent all around. Very responsive, accommodating. Not a single complaint. Comments on Conference Planning Service - Same as sales staff - throughout the event, I was fully confident I was in good hands. Comments on Hotel Services - Excellent. Looking forward to coming back in June. Thanks. Overall Comments - Thank you, Glen Cove Mansion staff! Leadership Retreat, May 7, 2011 Comments on the Sales Department - I have been planning retreats/conferences for my church for over 18 years. This was our first time at Glen Cove Mansion and what a fabulous time we had, our attendees are still talking about it. Ms. Lisa Jordan along with Mr. Keith Piro made this event my absolute favorite. The staff had smiles on their faces and showed a genuine desire to accommodate our group. We will definitely be returning. Carter's Christening, May 1, 2011 Comments on Catering Sales Manager - AMAZING! Comments on Maitre'D/Banquet Manager - Over delivered! Comments on Catering Facilities - My guest, who are not easy to please all raved about the mansion! Comments on Meal Quality - Compliments to the chef's! Overall Comments - Glen Cove Mansion has a life long client! Aerospace Leadership Conference 2011, April 1 - 10, 2011 Comments on Conference Planning Service - The success of our conference was, in large part, due to Michele Calabrese's diligence and attention to detail. She was helpful with every request we had, including several last minute requests. I cannot express enough how grateful GKN is to Michele for all of her hard work. Comments on Recreation Facilities - Loved the fitness center! Overall Comments - The staff at Glen Cove is amazing! They truly made the conference enjoyable. Officers' Retreat, March 13 - 16, 2011 Overall Comments - Everyone was exceptional... I was very pleased with everything. We would definetly love to work with your hotel in the future. Lincks/Hanson Wedding, March 18 - 20, 2011 Comments on Catering Sales Manager - Dina Semprini was absolutely unbelievable! She is a gift to all those she works with! We cannot thank her enough for the unbelievable job she did with our wedding last weekend. We are quite grateful! Comments on Maitre'D/Banquet Manager - Melissa was on her A-Game the entire night! She is FANTASTIC at what she does and treated our wedding as if it were her own! We love her and Dina! Comments on Catering Facilities - Couldn't possibly be better! Comments on Meal Quality - Food was incredible! : ) Comments on value - We wish we could do it again - it was incredible in every sense of the word! Overall Comments - I would recommend the GCM to anyone! Our wedding was the best day of our lives and you guys were flawless! We will be forever grateful! Jewish Theological Seminary of America, March 6 - 8, 2011 Score 100.0% Comments on the Sales Department - Gail Calemmo was not only knowledgeable about every aspect of her job, she was thorough, honestly friendly, and made the first contact with GC a most pleasurable one. Comments on Conference Planning Service - Michele Calabrese was and continues to be a pleasure to work with. There was no change, adjustment in our plans and set-up that she could not accommodate immediately.Comments on Hotel Services - Every staff member in the hotel exceeded our expectations. They were all friendly, helpful and professional. Comments on Meeting Facilities - The meeting facilities were perfect for our seminars. The rooms were beautiful and the location set up was ideal. GBV Unit Conference, February 5 - 13, 2011 Comments on Conference Planning Service - We received a lot of positive feedback on the logistics of this event and although we would like to be able to take the credit, it is largely due to Michelle Calabrese and her staff. She was INCREDIBLE to work with and I would highly recommend holding an event at Glen Cove Mansion again. Comments on Meal Quality - And great vegetarian options! Comments on Meal and Break Services - Thumbs up on the food all around! From: Kacey K. Sent: Monday, February 14, 2011 10:57 AM T Adam Portnoff Subject: A sincere thanks Adam, Melissa and the entire Glen Cove Mansion staff, After making three unsuccessful attempts at writing this in traditional thank you cards and thrice running out of room on the card, I have decided to send our thanks via email with an abbreviated version coming soon in the mail. It is difficult to find a place to begin when describing our deep gratitude for the unsurmountable care, hospitality and professionalism received from our experience at the Glen Cove Mansion. Adam, you were absolutely a pleasure from day one. We will never forget you and your patience and passion for your work did not go unnoticed. You made us feel comfortable and eased our wedding anxieties with each step, building a trust that allowed us to fully enjoy every minute of our big day. And that we did!!! You told us at the beginning that you just knew that we would get beautiful weather so I didn't worry. How you made that happen, I will never know. :) Having Melissa as our maitre d' was awesome. She takes control with such kindness, grace and professionalism and I felt very at ease and relaxed knowing she was running the show behind the scenes. She listened to our every request, understood our vision and executed flawlessly. The Mansion is very lucky to have you two. The Mansion itself was so incredibly beautiful and warm; traits that each guest seemed to feel as we were told so many times by our friends and family (and still do). It felt as though we were the only couple to have ever married there. It was just amazing. The staff was wonderful and the hotel and pub were so nice for our many out of town guests. They had a blast! We will always have such beautiful memories of our wedding and are convinced that no other venue could have given us such an experience. We will always maintain this gratitude and will recommend Glen Cove Mansion to anyone. Thank you from the bottom of our hearts. Jeremy and Kacey K. Brooklyn Lab High School, January 21 - 23, 2011 Comments on the Sales Department - Very positive experience. The Dept of Ed is not easy to deal with, so many regulations, delays in payment, etc. Your team handled it wonderfully. Comments on Conference Planning Service - Michele C helped us with a room change in the most professional manner. She is a pleasure to work with. Comments on Meal Quality - Best Beef Stew and Mashed potatoes I ever had.
Principal's Training Retreat, January 20 - 21, 2011 Score 100.0% Comments on the Sales Department - Gail is very easy to work with. She knows our program well. She follows-up often and is very easy to contact when you need her. She returns all emails and phone call in a timely manner. Comments on Conference Planning Service - Keith makes our evnet seamless. He anticipates our needs and accommodates all our last minute requests with ease. He is easy to work with and very professional. Comments on Banquet/F&B Manager - Excellent service. Siegal Bat Mitzvah, January 22, 2011 Dear Johanne, THANK YOU!! We had a fabulous time, and I think you could see that Chelsea and her friends had an amazing time!! I had many people tell me that it was the best Bar/Bat Mitzvah they've ever attended. As you know, I put a lot of time and energy into creating many theme-oriented touches and organizing the party, but obviously, it's a collaborative effort. So, thank you for helping to make the day such a success and for helping me to see my vision!! Everyone thought the Mansion and the ballroom were gorgeous, and they loved the food - my husband and I thought the filet mignon and bananas foster cheesecake were delicious!! I only regret not being able to try some of the appetizers at the cocktail hour and the potato cake with smoked salmon mousse at the dinner (which I heard was to die for)! Melissa and her waitstaff did a great job! They were very friendly and helpful. Our guests that joined us in the Pub after the party also enjoyed the Pub atmosphere. My teenage son (who does not like parties) had been asking us to go home and was not happy that the evening was going to continue upstairs. Yet, even he said that he was glad we went to the Pub because they enjoyed playing games upstairs. So, thank you again for all your time and effort! It was a wonderful day that we will remember forever!!
Stephanie & Jeff's Celebration, January 15, 2011 Comments on Catering Sales Manager - Adam Portnoff was a pleasure to deal with. He made my wife and I feel comfortable and confident that are party was going to be fantastic. Adam was right we are still getting rave reviews on the party and the mansion. Overall Comments - We will definitely be back at the mansion for our next party. We will also take advantage of your facilities for a weekend getaway. Thank you all so much for an experiance that we will remember and cherish for a lifetime. Cablevision Systems Corp., December 7 - 9, 2010 Comments on the Sales Department - Extremely responsive Comments on Conference Planning Service - We had a few last minute changes and everything was accomodated in a timely fashion Comments on Audio Visual Systems and Staff - The AV gentleman was extremely nice, helpful and fast! Comments on Meeting Facilities - Usually I wind up lugging a projector, easels, writing pads, tape, scissors, highlighters, etc...any and all things that I can think of that we may need at an off-site meeting. Glen Cove Mansion is the ONLY place that we have been to that has already done the thinking for us! Your suitcase of office supplies is so incredibly thoughtful and appreciated to those of us who usually have to tote all of those items to and from!!! And the easels, projector, and screen ....Other places charge for that (not that I hope I'm giving you any ideas!) and it is all included in your phenominal price. And of course, the guest rooms are very accomodating and reasonably priced. These are the reasons we keep, and WILL keep, coming back to the Mansion. Comments on Meal Quality - Exceeded expectations for Breakfast, lunch and breaks. Comments on Meal and Break Services - Wonderful! Overall Comments - Love, love, love the Mansion! Our only complaint from those who stayed in the guest rooms was that they didn't experience any paranormal activity!!! Otherwise, we will see you next year! Thank you for another successful meeting. Mary Beth's Baby Shower, December 5, 2010 Comments on Catering Sales Manager - Joann is knowledgable in all aspects of catering and planning affairs. She is a delight to work with. She is a valuable asset to the Glen Cove Mansion. Comments on Maitre'D/Banquet Manager - Melissa was extremely helpful, organized,and pleasant during the baby shower. Melissa is a valuable employee to the Mansion. Comments on Catering Facilities - Monica was informative concerning selections of food and very pleasant to all the guests. Monica is a valuable employee to the Mansion. Overall Comments - Mary Beth's baby shower was absolutely beautiful! It was truly enjoyed by everyone. I thank everyone involved for wonderful event. Best Wishes for a Happy Holiday Season. Sincerely, Mary W. FORWARD Leadership Conference, November 30 - December 6, 2010 Comments on the Sales Department - Gail was a pleasure to work with. She took the time to listen to our needs and chose the perfect space for the meeting. Comments on Conference Planning Service - Keith was fantastic. He made sure that everything was absolutely perfect for our event. He went above and beyond by personally driving our participants to the train station. Everything he did was greatly appreciated! The attendees were our entire senior management team, including our CEO and everyone loved the hotel and the service. Dade / Chartier Wedding, October 15 - 16, 2010 Overall Comments - I just want to say overall the Masion was wonderful!!! Everyone was so nice and easy to deal with. Adam and Joanne in the sales department are so wonderful and easy to deal with. I especially want to mention my bridal assistant Anna. She was the most wonderful person EVER. She helped me with everything and was so nice. What a hard working lady and it was so nice to have her with me for the wedding. Thanks you to everyone at the Mansion!!!! You guys are the best. We have gotten so many compliments about our wedding and everyone is saying what a great place it was and also how wonderful the food is. You guys made such an unforgettable days for us. Thank You. Cara and Paul Chartier New York Staff Association Retreat, October 7 - 8, 2010 Overall Comments - We are already thinking of another retreat in the first quarter of 2011 and we are considering two nights instead of one. This was the perfect place to get away from the city. Deadrick / Wright Wedding, October 8 - 10, 2010 Comments on Catering Sales Manager - .... Many, many people said it was the best wedding they had ever attended. We looked at many reception sites and met with other wedding planners, but we went with Glen Cove because of our initial meeting with Adam; we were all very impressed. Comments on Maitre'D/Banquet Manager - It was like being a king and queen and having a personal assistant for every task! Comments on Hotel Services - Most of the wedding guests were from out of town and stayed at GCM. They rave about the staff who handled everything from room change requests to providing Visine to one guest! Jay Zelkowitz booked our rooms and he was fantastic. He rapidly replied to all inquiries and should be renamed Mr. Efficiency. Our suites were spacious and very comfortable. The guest rooms were equally pleasing. Comments on Catering Facilities - Perfect! Comments on Meal Quality - Many people said it was the best food they ever had at a wedding. It was nice to meet the baker and the cake was out of this world! Comments on value - Our guests ate at the Pub quite a bit and were very pleased with the food and excellent service. Overall Comments - Our wedding was a ten plus out of ten! Everyone at Glen Cove Mansion was polite, friendly and helpful. I would be honored to recommend Adam and his staff to any prospective guests. IAD Retreat, September 28 - October 1, 2010 Comments on the Sales Department - Lisa was wonderful to work with. All the necessary information was provided in a timely fashion and making arrangments was easy. It was a fantastic experience.
Comments on Conference Planning Service - Excellent attention to detail. All our requests were met immediately which allowed for a successful retreat for our participants.
Overall Comments - Excellent service and staff. Everyone curteous, helpful, and friendly. Our participants felt welcome and at home at your facility. Much thanks to everyone!
Chevel & Louis Vow Renewal, September 11, 2010 Comments on Catering Sales Manager - Adam was amazing and extremely professional. Loved everything about the experience. Comments on Maitre'D/Banquet Manager - To sum it into one word: Awesome. Extreme perfection. Comments on Hotel Services - Awesome once again. Comments on Meal Quality - Chef Andy rocks! Overall Comments - The Glen Cove Mansion made our dreams come true. Everything was perfect and would not have changed anything about it.
Kingsborough Community College, August 27 - 29, 2010 Comments on the Sales Department - Gail was awesome! VERY accommodating with our contract and very friendly. Comments on Conference Planning Service - Michele Calabrese was absolutely fabulous. We had some last minute changes with our rooms but she was great at getting everything done. She was also very accommodating and great to work with. Comments on Hotel Services - Hotel Services was wonderful. Check-in went quickly and they even had cookies for my group to munch on while they waited in line. I did not use the business center but it was great to know it was easily accessible if I needed something. We forgot batteries for on of our activities and HS was pomt at providing some for us. They were great after we checked out as well, storing our luggage in the front until our bus arrived. Comments on Audio Visual Systems and Staff - The name of the gentleman who helped us escapes me now (I think is was Craig) was fantastic. He was helpful, very knowledgable, and always just a phone call away if we needed anything. Overall Comments - The front desk staff was fabulous!!!
New York-MOC Meeting, August 17 - 19, 2010 Comments on the Sales Department - Gale Calemmo was very attentive and responsive to my questions, requests and planning needs. Comments on Conference Planning Service - I couldn't have been more pleased with the perforamce of Keith Piro as my Conference Planning Manager. He was very helpful during the planning phase. He was patient, accommodating my revisions prior to arrival and during my meeting. Comments on Banquet/F&B Manager - Melissa and staff were excellent. My group felt as though they were in a friends home. Keith and Melissa knew I wanted the reception and dinner space to look pretty and cozy...they exceeded my expectations. Comments on Hotel Services - I had all positive feedback in regard to rooms, services and staff. Comments on Audio Visual Systems and Staff - All requests were handled professionally and the set up was done according to plan. Comments on Meal Quality - All positive feedback Comments on Meal and Break Services - All positive feedback. The breaks were unique and the options were appreciated by the group. Overall Comments - I was totally satisified with my experience at the Glen Cove Mansion and expect to return and will recommend your facility to others. CableLabs, August 3 - 6, 2010 Overall Comments - Your people make the greatest difference - everyone I had contact with was wonderful, whether I simply passed them in a hallway or outside, or had direct contact with them. Greystone Staffing Summer Outing, July 25, 2010 Comments on Catering Sales Manager - Adam truly goes above and beyond with the service he provides to our company. Comments on Maitre'D/Banquet Manager - Hard working and extremly well knowledged and helpful during all our events. Would request over and over for all events at the Manor Comments on Audio Visual Systems and Staff - Set up was absolutely perfect and amazing for this event. What a WOW factor Comments on value - Would recommend and use the Manor for all future events and personal events. Pathology & Cell Biology Graduate Programs, July 18 - 20, 2010 THANK YOU so very much for all your help during our event. It was a real pleasure meeting you. Everything went really smoothly, I couldn't expect better, and I had very positive feedbacks about your services from all our guests. You definitely know how to treat your guests and that makes a whole difference. The experience at the Mansion was definitely wonderful and I confirm that we will definitely be back to the Mansion for our next event. I am back in my office this morning and I will make a point to talk to the different departments that have retreats either every year or every other year about the service you have provided us and most importantly, about your professionalism and kindness. All your staff members were extremely kind and helpful. Great Job!! Zaia
9-times Pinnacle Award Winner: Successful Meetings
7-times Paragon Award Winner: Corporate Meetings and Incentives
6-times Planner's Choice Award Winner: Meeting News  |
